Everything you need to run Lanlord with confidence.

Control center — queues and alerts

Work delinquencies, maintenance backlog, and other operator queues in one place.

Create your workspace

Sign up on the marketing site and land in your Lanlord workspace with the right plan.

How navigation and hubs work

Understand the sidebar hubs, tabs, and where common tasks live.

Portfolio insights (Today home)

Read occupancy, cash flow, collection rate, and health scores on the Today home screen.

Tasks and follow-ups

Track personal and team follow-ups on the Today tasks board.

Welcome to Lanlord

Start here — how Lanlord organizes your portfolio, team, and daily workflows.

Add a property

Create a property record with address, strategy, and units.

Fix & flip cost tracking

Budget rehab spend, capture receipts on mobile, compare past flips, and export for bookkeepers.

Manage units on a property

Add, rename, and track occupancy for units on a property.

Occupancy and vacancy status

See which units are occupied, vacant, or notice-given across the portfolio.

Property profile, cover photo, and media

Upload cover photos and marketing media on the property profile.

Rental vs other property strategies

Choose Rental strategy for tenant workflows vs other holding strategies.

Create and activate a lease

Start a lease, set rent and dates, and mark a unit occupied.

Lease renewals, move-out, and end dates

Renew leases, handle move-out, and end tenancies cleanly.

Manage tenant records

Create tenant profiles, link them to units, and maintain contact info.

Prospects and lead follow-up

Track leads before they apply or sign a lease.

Publish a rental listing

Create a public apply link and optional placement on Lanlord Listings.

Review rental applications

Screen applicants submitted via your public apply link or Lanlord Listings.

Share a public apply link

Copy and share the apply URL for a live rental listing.

Tenant portal overview (for landlords)

What tenants can access in the portal and how to enable it.

Create rent and recurring charges

Generate monthly rent and recurring fees on active leases from the rent roll.

Delinquency tracking and rent reminders

Find overdue balances on the control center and rent roll, then follow up with tenants.

Financial reports and CSV exports

Run financial reports and export data for bookkeeping and tax prep.

How tenants pay rent online

What landlords should know about tenant online rent payments.

Payouts and connected banking

Connect Stripe, track payouts, and reconcile tenant rent with your connected account.

Property-level income and expenses

Review income, expenses, and NOI-style metrics per property.

Record and reconcile payments

Post check, ACH, card, or cash payments against a lease balance.

Rent roll and collections overview

See expected rent, charges, and payment status across units.

Assign workers and vendors

Assign maintenance tickets to in-house workers or external vendors.

Completing jobs and uploading photos

Close out maintenance jobs with photos and status updates.

Evictions workflow (where enabled)

Track formal eviction cases when the module is enabled for your workspace.

Field worker mobile app

Workers view assigned jobs and update ticket status from mobile.

How tenants submit maintenance requests

Tenant maintenance requests appear as tickets for your team.

Inventory and materials

Track parts and materials used across maintenance jobs.

Maintenance calendar and dispatch

Schedule visits and view maintenance workload on the operations calendar.

Maintenance tickets — create and track

Log repairs, track status, and attach photos from Operations → Maintenance.

Unit turnovers and make-ready

Run make-ready checklists between tenants.

Documents and e-sign flows

Store leases and notices and send documents for electronic signature.

Linked workbook overview

Use the linked workbook for spreadsheet-style edits to tenants, payments, and maintenance.

Reports hub and scheduled exports

Central place for operational and financial reports with export options.

Connect email (Google / Microsoft)

Sync connected inboxes under Inbox → Email.

Inbox messages with tenants and team

Send and receive in-app messages with tenants and staff.

Audit log (owner/bookkeeper)

Review sensitive actions taken in your workspace when audit features are enabled.

Bookkeeping and chart of accounts

Map ledger categories for exports and QuickBooks sync.

Data imports and workbook imports

Import properties, tenants, and ledger rows from spreadsheets.

Data privacy and tenant data

How tenant PII is used in Lanlord and your responsibilities as operator.

Email and SMS notifications

Configure how Lanlord notifies tenants and your team.

Integrations (Stripe, QuickBooks, syndication)

Connect payments, accounting, and listing syndication partners.

Invite team members and roles

Add property managers, bookkeepers, and workers with role-based access.

Roles and what each role can access

Compare Owner, Property Manager, Bookkeeper, and Worker access in Lanlord.

Security best practices for your team

Keep workspace access least-privilege and monitor active users.

Submit product feedback

Send bugs, ideas, and confusion reports to the Lanlord team.

Team settings and invitations

Manage pending invites, roles, and remove access for former staff.

Workspace settings

Update workspace name, billing email, and org preferences.

Lanlord Listings directory settings

Control whether your org appears on the public Lanlord Listings marketplace.

Lanlord Listings marketplace

How renters discover your vacancies on the public Lanlord Listings site.

What renters see on apply pages

Preview the public apply flow your prospects complete.

AI+ plan and Kai usage

What AI+ includes and how Kai uses your org data safely.

Kai — your in-app copilot

Use Kai to ask portfolio questions, find maintenance, and get guided navigation.

Lanlord plans and door tiers

Understand Basic, Pro, and AI+ plans and how door tiers affect billing.

Workspace billing and autopay

Manage your Lanlord subscription, billing email, and autopay card on file.

Glossary

Common Lanlord and property-management terms used in the app and docs.

Troubleshooting common issues

Fixes for login, empty dashboards, listing publish failures, and payment sync.

Install the Lanlord mobile app

Download Lanlord for iOS or Android and sign in as tenant, renter, worker, or staff.

Mobile app store launch

Checklist for submitting the Lanlord native app to Google Play and the Apple App Store.

Mobile device sign-off checklist

Pre-release checklist for testing the Lanlord mobile app on iPhone and Android.

Staff roles in the mobile app

Which mobile shell and tabs each Lanlord role sees — owner, PM, bookkeeper, maintenance manager, employee, and contractor.

Tenant mobile app — pay, maintenance, documents

Use the Lanlord native app to pay rent, track activity, message your property manager, and submit maintenance requests with photos.